Our after sale service is as good as our pre-sale service. You will have unlimited support from us with your Ecommerce website. We will do free repair on your website on your request. We can ensure you that you will have any kind of support from our experienced Website Design Experts. We will do further changes and minor redesign for free of charge on your Ecommerce website.
What We Need From You:
Once you have purchased our Ecommerce website package; we will require the following details from you.
1. Your Domain Name (we will buy it for you, please check the availability of your domain name on www.godaddy.com and send us the domain name.
2. Hosting (we will pay for one year hosting for your site. All we need is your name, address and a phone number to open an account with your details)
3. Website Product Details:
Please tell us about what you want to sell and what kind of products or services will you offer on your website. If your supplier has a website and you want to list
their products on your website, why not tell us about that, so we can list up to 500 products on your website manually for you. You may want to tell us about the
prices what you want to charge such as 40% on top of the suppliers displaying price. So we will price your products with 40% on top of each one.
4. Website Contents:
Please tell us something about you and your company/business, so we can add them to your website. Well, you will always be able to change/add/edit them
anytime you want.
Finally, your site will be ready within 5 working days after we have received your payment and the details above. However, one of our advisors will phone you to confirm all the details within one business working days and advise you with choosing the right domain name according to your business and so on.
Once you have purchased our Ecommerce website package; we will require the following details from you.
1. Your Domain Name (we will buy it for you, please check the availability of your domain name on www.godaddy.com and send us the domain name.
2. Hosting (we will pay for one year hosting for your site. All we need is your name, address and a phone number to open an account with your details)
3. Website Product Details:
Please tell us about what you want to sell and what kind of products or services will you offer on your website. If your supplier has a website and you want to list
their products on your website, why not tell us about that, so we can list up to 500 products on your website manually for you. You may want to tell us about the
prices what you want to charge such as 40% on top of the suppliers displaying price. So we will price your products with 40% on top of each one.
4. Website Contents:
Please tell us something about you and your company/business, so we can add them to your website. Well, you will always be able to change/add/edit them
anytime you want.
Finally, your site will be ready within 5 working days after we have received your payment and the details above. However, one of our advisors will phone you to confirm all the details within one business working days and advise you with choosing the right domain name according to your business and so on.
Frequently Asked Questions:
1. How many items can I have on my website?
You can have as many items as you like on your website. Our competitors cannot guarantee you that, because they offer you the limited
version of Ecommerce features. However, we have come to the market to fill your needs. We design all the Ecommerce websites with
unlimited product adding capability. You can add as many products as you want. You do not have to order any extra space with us. You simply
get the unlimited product and website data putting in space.
2. What is the very least that I need to be able to sell online?
You need two first things that are a Computer with internet connection and a payment gateway account what you can open within a matter
of five minutes with most merchant companies in UK and worldwide.
3. How secure is the order taking procedure, do you use a "Secure Server"?
It is very secure for your customers to place an order. Most of our clients take direct payment from their customers online by a debit or credit
card. You will not know your clients' credit or debit card details. Your payment gateway company will send you automatic email confirming
each order once it has been placed. You will also receive automatic email from your website admin site after a successful order.
4. What other costs are there?
There are no costs involve for you as we give you free domain and free hosting for the first year. You will only pay about £60 to £80 a year
thereafter. We do not charge £199+ VAT like other Ecommerce designers. We are here to reduce your cost and Help you to reduce business set
up cost as much as possible by.
5. Can I incur additional charges?
We do not charge for additional pages like other designers. You get all in one price. We will not charge you to buy extra space on your
hosting account as we already give you space unlimited files and folders. We do not charge any other extra cost then what you already pay to
us. You may incur extra charge, if you sign up with a payment gateway company who charges you extra fees. Please go for the free payment
gateways such as PayPal and Google.
6. When and where can I use my control panel?
You can use your control panel at any time and from any computer connected to the internet from anywhere in the world.
7. How secure is my control panel?
Your control panel is 100% secure. You can only gain access by using a username and password. If you forget your password or username, you
can simply request your password to be emailed to you straightway from the control panel log in page.
8. How long does it take for my Ecommerce site to be finished, so I can start trading instantly?
It takes only 5 to 10 working days the most. As soon as you have emailed us the details from our after sale part, we can then start your work
straightway.
9. Why should I choose you?
"Global Web Users" is an established online marketing company. We have been trading since last 6 years. We have got the real experience
and knowledge for what it takes to make a sales, visitors and search engine friendly store for you. Most of our clients come from our previous
clients' recommendation.
10. Does the Ecommerce Search Engine Optimization come free with my site?
Please see our Ecommerce SEO page for more details. You get free Initial SEO package for free what is worth it as much as £899. There is no
other Ecommerce Designing company who could be offering the same service as us.
11. Do I pay a monthly charge to you for any service like Shopping Cart?
No! There is no monthly or weekly charge with us. You get free shopping cart from us for life. Our competitors are charging a monthly fee of
£49 + for shopping cart. We give it to you free. Our shopping cart is most powerful and search engine friendly. If you have come across to any
companies who are charging a monthly fee for shopping cart after you have paid for your design, they are totally ripping you off. So please
stay away from them to avoid extra charges to your business.
12. Can I get some training, so I know more about my admin site?
Yes, sure! We will arrange an appointment with you to train you over the phone. It is pretty simple to use our control panel. If you can surf the
internet and search for information or products, you can surely manage your control panel too. Don't worry; you will know when the time
comes.
1. How many items can I have on my website?
You can have as many items as you like on your website. Our competitors cannot guarantee you that, because they offer you the limited
version of Ecommerce features. However, we have come to the market to fill your needs. We design all the Ecommerce websites with
unlimited product adding capability. You can add as many products as you want. You do not have to order any extra space with us. You simply
get the unlimited product and website data putting in space.
2. What is the very least that I need to be able to sell online?
You need two first things that are a Computer with internet connection and a payment gateway account what you can open within a matter
of five minutes with most merchant companies in UK and worldwide.
3. How secure is the order taking procedure, do you use a "Secure Server"?
It is very secure for your customers to place an order. Most of our clients take direct payment from their customers online by a debit or credit
card. You will not know your clients' credit or debit card details. Your payment gateway company will send you automatic email confirming
each order once it has been placed. You will also receive automatic email from your website admin site after a successful order.
4. What other costs are there?
There are no costs involve for you as we give you free domain and free hosting for the first year. You will only pay about £60 to £80 a year
thereafter. We do not charge £199+ VAT like other Ecommerce designers. We are here to reduce your cost and Help you to reduce business set
up cost as much as possible by.
5. Can I incur additional charges?
We do not charge for additional pages like other designers. You get all in one price. We will not charge you to buy extra space on your
hosting account as we already give you space unlimited files and folders. We do not charge any other extra cost then what you already pay to
us. You may incur extra charge, if you sign up with a payment gateway company who charges you extra fees. Please go for the free payment
gateways such as PayPal and Google.
6. When and where can I use my control panel?
You can use your control panel at any time and from any computer connected to the internet from anywhere in the world.
7. How secure is my control panel?
Your control panel is 100% secure. You can only gain access by using a username and password. If you forget your password or username, you
can simply request your password to be emailed to you straightway from the control panel log in page.
8. How long does it take for my Ecommerce site to be finished, so I can start trading instantly?
It takes only 5 to 10 working days the most. As soon as you have emailed us the details from our after sale part, we can then start your work
straightway.
9. Why should I choose you?
"Global Web Users" is an established online marketing company. We have been trading since last 6 years. We have got the real experience
and knowledge for what it takes to make a sales, visitors and search engine friendly store for you. Most of our clients come from our previous
clients' recommendation.
10. Does the Ecommerce Search Engine Optimization come free with my site?
Please see our Ecommerce SEO page for more details. You get free Initial SEO package for free what is worth it as much as £899. There is no
other Ecommerce Designing company who could be offering the same service as us.
11. Do I pay a monthly charge to you for any service like Shopping Cart?
No! There is no monthly or weekly charge with us. You get free shopping cart from us for life. Our competitors are charging a monthly fee of
£49 + for shopping cart. We give it to you free. Our shopping cart is most powerful and search engine friendly. If you have come across to any
companies who are charging a monthly fee for shopping cart after you have paid for your design, they are totally ripping you off. So please
stay away from them to avoid extra charges to your business.
12. Can I get some training, so I know more about my admin site?
Yes, sure! We will arrange an appointment with you to train you over the phone. It is pretty simple to use our control panel. If you can surf the
internet and search for information or products, you can surely manage your control panel too. Don't worry; you will know when the time
comes.
Please do feel free to speak to one of our Ecommerce Advisors on : 0844 504 0476
Alternatively, please go to our contact page to send us an email with your queries.
Alternatively, please go to our contact page to send us an email with your queries.
